Support & Resources

Practical UK-focused information and tools for healthcare, work, study, money and advocacy. General information only — not personal legal, medical, benefits, employment or educational advice, and not diagnosis.

Help me find the right support

What do you need help with today?

NHS & Healthcare Support

How NHS routes generally work, and how to prepare so appointments are more useful. This hub does not assess or diagnose.

NHS information, GP and referral routes

Talking to your GP is usually the starting point for NHS support, including any referral.
Referral routes and waiting times differ by area and by service, so what applies locally is worth checking directly.
Assessment pathways vary: some are through local NHS services, some through services the NHS commissions elsewhere.
In England, there are arrangements that can allow a choice of provider for some referrals — often described as Right to Choose. What applies depends on your situation and your area.
This hub does not assess, diagnose or treat, and nothing here replaces a conversation with a clinician.

Preparing for an appointment

Write down what you want the appointment to achieve, in one sentence.
Take specific recent examples rather than general descriptions.
Note what you have already tried and what did or didn't help.
Say what you need practically, not only how you feel.
Ask for anything agreed to be confirmed in writing.

Questions you might ask

What happens next, and who does it?
How long is this likely to take, and what should I do if I hear nothing?
What are my options here, including any choice of service?
What would help you most from me before the next step?
Where will this be recorded, and can I have a copy?

Keeping notes for appointments

A short running record of experiences, support needs and questions, kept privately in your account.

Charities & Peer Support

A directory of national and community organisations. Each entry is reviewed before it appears here, with the date it was last checked.

Listing an organisation is signposting, not endorsement of any service, view or approach.

Work & Employment

Shaping work around how you think and function, and preparing the conversations that make that possible.

What this can cover

Adjustments can cover the environment, communication, timing and how tasks are structured.
Access to Work is a UK government scheme that can provide support for people in or moving into work. Eligibility and what it can provide are decided by the scheme, not by this hub.
You can describe what helps you work well without disclosing any diagnosis.
Flexible working can include hours, location, or working to agreed outputs rather than fixed pacing.
Task adjustments: outcome-based briefs, chunked deliverables, priorities stated rather than implied.
Communication adjustments: written confirmation after meetings, clear outcomes, agreed response times.
Environmental adjustments: quieter space, control over light and noise, fewer interruptions.
Returning to work after a break often goes better with a staged plan and a review point agreed in advance.

Create My Workplace Support Summary

Builds an editable summary from your My Brain, My Way answers, describing the conditions that help you work well and the adjustments worth discussing. It's yours to change before you use it.

Education & Student Support

Study adjustments, deadline management and communicating what you need to a course team or student-support service.

What this can cover

University and college disability or student-support services are the usual route for study adjustments.
Adjustments can cover format, timing, environment, and how work is submitted.
Assignment planning works better around outcomes than hours.
Competing deadlines: decide which single thread is live this session and park the rest.
Study environment: noise, light, seating, time of day and the presence of other people all count.
Capture ideas that arrive mid-reading so they don't derail the piece you're on.

Create My Study Support Summary

Builds an editable summary from your My Brain, My Way answers for conversations with tutors or disability and student-support services.

Benefits, Money & Social Care

Practical money and benefits tools, built into this hub. Nothing here assesses eligibility or predicts an outcome.

Benefits Checker

Structured questions about your situation, routed using maintained, evidence-checked information. It cannot decide entitlement.

Open Benefits Checker

Make Money Less Overwhelming

Income, bills, essentials and upcoming payments in one place. The app does the arithmetic and explains what is due.

Open Make Money Less Overwhelming

PIP Support Coach

Organise your own account of how activities affect you, section by section. No scoring and no predicted outcome.

Open PIP Support Coach

These open here in the hub, and everything you enter is saved privately to your own account.

Everyday wellbeing tools

My Safe Foods Meal Planner

Beige food welcome. A plan built only from foods you already find acceptable, with a shopping list.

Open My Safe Foods Meal Planner

I Can't Deal With This Right Now

Name the area that has become too much: one minimum action, and what can safely wait.

Open I Can't Deal With This Right Now

My Brain Won't Switch Off

Practical suggestions for nights when your mind keeps running.

Open My Brain Won't Switch Off

Overloaded?

What can be reduced now, what can wait, one next action and one recovery action.

Open Overloaded?

Small Spoons

One bounded action, sized to the capacity you actually have.

Open Small Spoons

Not Today

For low-capacity days: essentials only, a little recharge, and messages you can send.

Open Not Today

Preparing for a PIP process

Organising information and thinking clearly about everyday activities. This cannot tell you whether you are eligible, what you might be awarded, or what a decision will be.

Understand the shape of the process first: the stages, the paperwork and the timescales involved.
Gather what you already have: letters, appointment records, names of people involved.
Think in terms of everyday activities and what happens when you attempt them — including on harder days.
Note how often something is difficult, how long it takes, and whether it can be repeated safely and reliably.
Write down questions before any conversation or assessment, and what you want recorded.

Social care, advocacy and financial support

Benefits rules, eligibility and amounts change, and depend on individual circumstances. This hub does not assess entitlement.
Social care support is arranged through your local authority, and there are separate routes in each UK nation.
Advocacy organisations can support you in meetings and with correspondence.
Keeping a simple record of dates, reference numbers and who you spoke to makes later steps much easier.

Advocacy & Rights

Preparation tools for explaining what you need and recording what has been agreed. This hub does not provide legal advice.

Practical approaches

Explaining support needs: one clear sentence about what helps, then one concrete example.
Questions before meetings: write them down in advance, and take them in with you.
Adjustment requests: describe the condition that helps you work or study well, not a diagnosis.
Communication preferences: how you take in information and how you'd like to be contacted.
Recording agreed support: what was agreed, by whom, by when, and where it is written down.

Prepare a support conversation

Work out what you want to say, the questions worth asking, and what to write down once something is agreed. General preparation help, not legal advice.

My communication preferences

Preferences in your own words, to share when it's useful. These are yours to edit — not labels applied to you.

If you are seeking diagnosis, treatment or urgent support, contact your GP or an appropriate professional service. In an emergency, contact emergency services.