Accessibility statement

What we have built in, and how to tell us when something does not work.

In plain English

The Hub is built to be used on a phone, with large tap targets, strong contrast and short pages.
Nothing here has been formally audited against WCAG or any other standard yet, so we do not claim compliance with one.

Mobile-first layouts that work from small phones upwards, with large buttons.
Keyboard access to controls, with visible focus.
Readable text, a large-print option in Communication My Way, and print views for cards and profiles.
Visual alternatives: symbols can be switched off, and text is always shown alongside them.
Reduced motion: animations respect your device's reduced-motion setting, and the Brain Fart game has a still version.
Voice and text alternatives: the voice guide is optional, text is always on screen, and you never have to speak back.
Optional rather than forced prompts: reminders, check-ins and guides can all be switched off.

No independent accessibility audit has been carried out. Screen-reader testing has not been completed across every tool.

ADMIN: COMPLETE BEFORE LAUNCH — commission an accessibility audit and record the standard, date and findings here.

If something is hard or impossible to use, please tell us and describe what happened. Accessibility problems are treated as faults, not requests.

ADMIN: COMPLETE BEFORE LAUNCH — confirm the accessibility contact address and the response timescale.